Delivery

COUNTRIES OF DELIVERY

For a delivery in Europe EU, please follow this link : Europe Rivieras
Europe EU
France & Monaco, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Germany, Greece, Hungary, Ireland, Italia, Latvia, Lituania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom
On this store we delivery the countries below : 
Europe Non EU
Åland Islands, Andorra, Faroe Islands, Gibraltar, Guernsey, Isle of Man, Jersey, Liechtenstein, Norway, Republic of San Marino,  Sweden, Switzerland
North America
Canada, United States of America
Asia & Oceania
Australia, Cambodia, China, Hong-Kong, Japan, Macao, Malaysia, New Caledonia, Philippines, Reunion Island, Singapore, South Korea, Taiwan, Thailand, Vietnam 
Middle East
Bahrein, Brunei Darussalam, Egypt, Israel, Jordania, Kuwait, Lebanon, Namibia, Nepal, Oman, Qatar, Saudi Arabia, Sri Lanka, United Arab Emirates
Overseas
French Guyana, Guadeloupe, Martinique,  Saint-Barthélemy, Saint-Martin (French part) 
Rest of the world
Anguilla, Antigua and Barbuda, Argentina, Aruba, Bahamas, Barbados, Belarus, Bermuda, Brasil, British Virgin Islands, Cayman Islands, Chile, Costa Rica, Dominican Republic, Fidji, French Polynesia, Georgia, Grenada, India, Jamaica, Kazakhstan, Maldives, Mauritius, Netherlands Antilles, Panama, Porto Rico, Seychelles, St Lucia, St. Vincent and the Grenadines, Turkey, Turks and Caicos Island, Uruguay, US Virgin Islands, Venezuela

 

TIME AND COST OF DELIVERY

Please note that Colissimo and FedEx deliver only on working days before 1pm. Please make sure that someone is available to receive your parcel at your delivery address. 

How long will it take to receive my order?
The time of delivery starts on receipt of your tracking number. Usually, your parcel will be processed by our dispatch services on the same day (except on Saturday, Sunday and Bank Holidays). However, the time of processing may be extended to 72 hours in period of mass orders. Please be sure that we always do our best to send orders as soon as possible after validation.

How much will the shipping expenses cost ?
The shipping expenses shall vary according to the destination of the parcel and the number of pairs purchased:
 
France & Monaco with Colissimo: from €5 for express delivery within 2-3 working days. 
Europe E.U with FedEx: from €10 for express delivery within 1-3 working days. 
For overnight delivery, your order shall be completed before 12:00. (GMT+1).
Europe Non E.Ufrom €15 for express delivery within 1-3 working days. 
For overnight delivery, your order shall be completed before 12:00. (GMT+1).
North America with FedEx: from €10 for express delivery within 1-3 working days. 
For overnight delivery, your order has to be completed before 12:00. (GMT+1). 
Asia & Oceania with FedEx: from €15 for express delivery within 2-4 working days.
Middle East with FedEx: from €15 for express delivery within 2-4 working days.
Overseas with Colissimofrom €15 for express delivery within 2-4 working days.
Rest of the world with FedEx: from €20 for express delivery within 2-4 working days.
 
The exact amount of the shipping expenses will be communicated before completion of the order.

 

For any further information, please contact the customer service: 
• Phone number: +33 1 43 57 73 13
• Email address: customerservice@rivieras.com
• An online chat is also available directly from the website (footer left). 

Customer Service availabilities:
Monday - Friday 

10am to 1pm - 2pm to 6pm

For all mail and product return concerning our E-Shop:
Rivieras Leisure Shoes
108 rue de la Folie Méricourt
75011 Paris, France
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